Technician Video Quality Reporting

An innovative reporting tool that helps your team easily track the quality of technician video consultations. Powered by myKaarma’s proprietary AI engine, it reviews videos for audio and visual cues, comparing them against a customizable checklist to ensure all required steps are completed.

📽️ Improved Video Quality Consistency
Hold your team accountable to taking impactful videos and identify high performers.​

📈 Increased Customer Satisfaction (CSI)
We've found that low quality videos actually lower CSI survey results; better videos = better results.​

✅ More Approvals on Recommended Services
Impactful video consultations help improve transparency and customer confidence which leads to more approved work.​

👀 Better Visibility Across Rooftops
Track quality in all stores from your group, region, or nationwide - spend your time coaching, not jumping through videos.